We have the strongest, well-manned and well-equipped services organization amongst peer companies. This enables us to deliver quality services throughout the country consistently. To meet and exceed customer expectations for service level we have invested in the following areas:
- Main customer services center in Lahore (covering south, central and north Punjab, Islamabad and KPK)
- Qualified Engineering team
- Certified APC Service Engineers
- Spares inventory
- Customer services managers and coordination
- To enhance the knowledge-base of our Service Engineers & technical staff, continuous training to abreast them with latest technological developments via local and foreign training programs.
- Standby equipment
- Testing equipment and tools
- Periodic Customer Satisfaction surveys
Principal features of our support plan are:
- Quarterly preventive maintenance of equipment/system
- Maintenance of system history
- Same day response to service calls before 1200 Hrs for installations within 20 kms radius of our office.
- Consulting services for enhancement and modifications
Contact Info
Corporate Office:
Address: 38 A-3 PGECHS Phase 1 , College RoadLahore-54600
Voice: +92 42 3518 1338
Facsimile: +92 42 3518 1338
Email: info@itechsolutions-pk.com
Web: www.itechsolutions-pk.com
